Terms & Conditions
Welcome to Best Cabo Yachts. These Terms and Conditions govern your use of our services and website, including any yacht charter bookings made via www.bestcaboyachts.com. By accessing our site or booking with us, you agree to the following terms. If you do not agree, please do not use our services.
1. Booking & Payment
All yacht charters must be reserved in advance with a deposit of 50% of the total charter fee. The remaining balance is due at least 48 hours prior to departure, unless otherwise arranged in writing.
Bookings are confirmed only when payment is received and you receive a confirmation email from Best Cabo Yachts.
Prices are listed in USD and subject to applicable taxes, marina fees, and any requested add-ons.
2. Cancellation & Refund Policy
Cancellations made 14 days or more before the scheduled charter date will receive a full refund, minus processing fees (if any).
Cancellations made 7–13 days prior are eligible for a 50% refund.
Cancellations within 6 days of departure are non-refundable, except in the event of unsafe weather or acts of God.
In the case of cancellation due to severe weather as determined by the captain, we will offer a full refund or reschedule the trip at no additional cost.
3. Rescheduling
Rescheduling is subject to yacht availability. We require at least 72 hours’ notice for any changes to your booking.
If rescheduling within 72 hours of your departure, a rescheduling fee of 15% may apply.
4. Guest Responsibilities
All guests must adhere to the safety instructions given by the captain and crew.
Guests consuming alcohol must be of legal drinking age (18+) in Mexico.
No illegal substances or contraband are allowed onboard.
Guests are responsible for any damage caused to the yacht or its equipment due to negligence, misconduct, or failure to follow safety protocols.
5. Liability Waiver
By booking a charter, all guests acknowledge and accept the inherent risks of ocean-based activities including boating, snorkeling, swimming, and water toys. Best Cabo Yachts, its owners, staff, and affiliates shall not be liable for any personal injury, loss, damage, or theft of personal property, or any other incident during the use of our services unless resulting from proven gross negligence.
6. Weather & Mechanical Issues
In rare cases of mechanical failure or inclement weather, we reserve the right to reschedule or substitute a comparable yacht.
If no suitable substitute is available and the charter must be canceled, a full refund will be issued.
7. Yacht Rules & Conduct
The captain reserves the right to terminate the charter early if any guests are behaving in a dangerous, unsafe, or unlawful manner.
Smoking may be allowed in designated areas at the captain’s discretion.
Shoes must be removed when boarding unless approved by the crew.
8. Photography & Media
We may capture photos or videos during your charter for promotional purposes. If you wish not to be included, please notify our staff in advance.
9. Third Party Services
Some add-ons or upgrades (e.g., chefs, DJs, decorations) may be arranged through vetted third-party providers. Best Cabo Yachts is not responsible for the service delivery of third-party vendors but will make every effort to ensure a high standard of quality.
10. Privacy
Your personal information is kept secure and is never sold or shared with outside parties, except as required to deliver your charter experience or as required by law. View our full Privacy Policy for more details.
11. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Baja California Sur, Mexico, and any disputes will be handled in the courts of Cabo San Lucas.
12. Contact Us
For questions regarding these terms or to speak with a representative, please contact us:
📧 [email protected]
📞 MX: +52 (624) 108-8725
📞 US: +1 (702) 340-9191
📞 WhatsApp: +52 (624) 156-7295
🌐 www.bestcaboyachts.com